bsji Privacy Policy

What Information We Collect

When you register or use services on bsji, we collect various types of information. This information is essential for providing you with the best service and keeping your account secure.

1.1 Personally Identifiable Information

During registration and verification, we may collect the following information:

• Full name (as shown on your national ID or passport)
• Date of birth (for age verification — only those aged 21 or above may register)
• Email address
• Mobile number (for bKash, Nagad, Rocket, or Upay verification)
• National ID or passport number (for KYC verification)

1.2 Financial Transaction Information

Information related to the payment method used (bKash, Nagad, Rocket, Upay) is processed securely during deposits and withdrawals. We do not store any full card numbers or passwords.

1.3 Technical Information

• IP address and device identity
• Browser type and operating system
• Session time and page visit history
• Cookies and local storage data
• Login time and location information

1.4 Gaming Activity Information

Your gaming history, betting activity, win/loss records, and bonus usage history are stored in our system. This information is used to ensure responsible play and to monitor your account.

Purpose of Using Information

bsji uses your information only for specific and legitimate purposes. We never sell your information to third parties without your consent.

2.1 Service Delivery and Operations

• Creating, verifying, and managing accounts
• Processing deposits and withdrawals
• Applying bonuses and promotions
• Providing customer support services
• Delivering VIP program benefits

2.2 Security and Fraud Prevention

Our security team monitors your transactions and login activity to protect your account from unauthorized access and to detect potential fraud.

2.3 Meeting Legal Obligations

Information is retained to comply with KYC (Know Your Customer) and AML (Anti-Money Laundering) policies. This is conducted in accordance with the guidelines of international financial regulatory bodies.

2.4 Service Quality Improvement

• Analyzing and improving platform performance
• Planning new games and services
• Research to improve the user experience
• Identifying and resolving technical issues

2.5 Communication and Notifications

Your contact information is used to send important account notifications, security alerts, transaction confirmations, and, if you give consent, promotional offers.

Cookies and Tracking Technology

bsji uses cookies and similar technologies to keep the website running smoothly and to improve your experience.

3.1 Essential Cookies

These cookies are essential for the basic functioning of the website — such as maintaining login sessions, security verification, and saving your preferred language. Without them, the site will not work properly.

3.2 Functional Cookies

These cookies are used to remember your preferences and settings and to monitor the speed and performance of the site.

3.3 Analytical Cookies

These cookies collect information to help us understand how users interact with our site. This information is completely anonymous and is used only to improve service quality.

Sharing Information with Third Parties

bsji never sells your personal information for commercial purposes. However, information may be shared with third parties in the limited circumstances described below.

4.1 Payment Processors

The minimum information needed to process transactions through bKash, Nagad, Rocket, and Upay is shared with the relevant service providers. These service providers follow their own privacy policies.

4.2 Game Software Providers

To ensure games run properly, necessary session information may be shared with game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, or Microgaming. This information is used solely for the purpose of running games.

4.3 Legal Obligations

Information may be provided in compliance with applicable law in response to court orders, directives from regulatory bodies, or lawful requests from law enforcement agencies.

4.4 Security Partners

To prevent fraud and ensure cybersecurity, necessary information may be shared with trusted security service providers who operate under strict confidentiality agreements.

Data Protection Measures

bsji uses industry-leading technology to protect your information. Our security framework is built on multiple layers.

5.1 Encryption Technology

All data is protected with SSL/TLS encryption technology. All information exchanged between your browser and our servers remains fully encrypted.

5.2 Access Controls

Your personal information can only be viewed by authorized staff on a need-to-know basis. All staff work under confidentiality agreements and receive regular training.

5.3 Password Protection

Your password is never stored directly — it is kept only as an encrypted hash. No member of our staff can ever know or ask for your password.

5.4 Regular Security Reviews

Our systems undergo regular security testing and audits. Any potential vulnerabilities are identified and resolved promptly.

Data Retention Period

We retain your information only for as long as necessary. The retention period depends on the type of information and legal obligations.

6.1 Information for Active Accounts

While your account is active, all profile information, transaction history, and gaming activity records are retained.

6.2 After Account Closure

Even after an account is closed, certain information may be retained for a specified period to meet legal and regulatory obligations. Financial transaction records are generally kept for an extended period.

6.3 Requests to Delete Information

You may contact us to request deletion of your information. However, due to legal obligations, some information may not be deletable before a certain period. In such cases, we will inform you in detail.

Your Data Rights

While using bsji, you have the following rights over your personal information.

7.1 Right to Access Information

You may request a copy of your personal information held by us at any time. We will fulfill this request within 30 business days.

7.2 Right to Correct Information

If any of your information is incorrect or incomplete, you may request a correction. Some information can be updated directly from your profile page; for other information, please contact the support team.

7.3 Right to Delete Information

In certain circumstances, you may request deletion of your information. Where there are no legal obligations to the contrary, we will consider this request within a reasonable time.

7.4 Opting Out of Promotional Communications

You may unsubscribe from promotional emails or messages at any time. However, it is not possible to stop important account-related notifications, as these are necessary for your security.

7.5 Right to Lodge a Complaint

If you have any concerns about how your information is used, please contact us directly first. We take all complaints seriously and work to resolve them quickly.

Protection of Minors

bsji is operated for persons aged 21 or above only. We do not knowingly collect or process information from any minor.

An age verification process is completed at the time of registration. If we are informed that a minor's information has been collected for any reason, we will immediately close that account and delete the related information.

If you believe a minor has registered on our platform, please notify our support team immediately.

Changes to the Privacy Policy

bsji reserves the right to update this privacy policy where necessary. If any significant changes are made, we will notify you in the following ways:

• A notification will be sent to your registered email address
• A clear notice of the changes will be displayed on the website
• The "Last Updated" date at the top of the page will be changed

If you continue to use the platform after a policy change, it will be assumed that you have accepted the new policy. If you do not agree to the updated policy, you may request to close your account.